1. Introductory Provisions

1.1 These General Terms and Conditions (hereinafter “GTC”) govern the rights and obligations of Sola Switzerland EU s.r.o., with registered office at Novozámocká 1065, 951 12 Ivanka pri Nitre, Company ID: 46 232 184, Tax ID: 2023288905, VAT ID: SK2023288905, entered in the Commercial Register of the District Court Nitra, Section Sro, Insert No. 29318/N (hereinafter “Seller” or “Sola”), and our customers, arising from the purchase agreement concluded between Sola as seller and the customer as buyer via the Internet, the subject of which is the purchase of goods through the e-shop located at www.gastrofactory.eu. Through this portal, a third party (hereinafter “Buyer”) may view the goods on the e-shop. Under the conditions set forth in these GTC and subject to acceptance of the order/purchase proposal by the Seller, this person as Buyer has the opportunity to purchase the goods selected by them.

1.2 The Seller’s e-mail address is info@gastrofactory.eu. Telephone number: +421 37 285 14 12. Office hours at the Seller’s registered office: Monday to Friday from 08:00 to 16:00 (except public holidays). These details may be changed or updated at any time on www.gastrofactory.eu.

1.3 These GTC regulate the legal relationship between Sola Switzerland EU s.r.o. as Seller and the Buyer, who in accordance with and following these GTC expresses interest in purchasing goods on www.gastrofactory.eu. These legal relationships between Seller and Buyer arising upon purchase and delivery of goods are, depending on their content and the parties involved, governed by the provisions of the relevant laws of the Slovak Republic, in particular the Commercial Code.

1.4 A purchase agreement means the contract between the Seller and the Buyer for the purchase of goods presented on www.gastrofactory.eu, concluded in accordance with Article 2 et seq. of these GTC.

1.5 The provisions of these GTC and the laws governing the rights of Buyers (entrepreneurs) apply exclusively to Buyers who are not consumers under Act No. 250/2007 Coll., or who purchase goods for the purpose of business and not for personal consumption. Relations between Seller and Buyer are governed exclusively by the Commercial Code. The offer on this site is intended for Buyers in the Horeca segment and their distributors under the conditions set forth in these GTC. The Horeca segment comprises entities operating in the areas:

• hotel, gastronomy, restaurant, food service and catering services – hotels, restaurants, company canteens, bars, catering companies, cafés
• social sector services – schools, kindergartens, hospitals, prisons and detention facilities, social service homes
• public administration

These GTC do not apply to Buyers located in the Netherlands, Switzerland, Austria or in the Berlin area, who will be redirected to their local distributor’s site.

If the purchased goods are intended for resale or are not used directly by the Buyer in their own business operations, purchases on the e-shop www.gastrofactory.eu are subject to approval by Sola and assignment of a special price list.

Liability for defects in the goods and the mutual relationship between Seller and a Buyer who is not a consumer are governed by the provisions of the Commercial Code of the Slovak Republic.

1.6 The information on the goods presented on the shopping portal (in particular price, size, stock) is not updated by the Seller online at every moment. These details may not always be correct or complete compared to the actual stock. Goods sold through the e-shop are always limited by the Seller’s current warehouse stock, and reordering or delivering goods after they are sold out is not possible. In certain cases, the Seller may be unable to deliver products or equivalent products in a time and quantity that are reasonable with regard to the product and price, particularly if an extraordinary event under Article 2.15 of the GTC has occurred. The Buyer will always be informed in an appropriate manner of any such extraordinary circumstance preventing delivery, and in the event of a concluded contract each party has the right to withdraw from the contract and the goods will not be claimable by the Buyer.

2. Ordering Goods / Purchase Agreement / Steps to Conclude the Contract

2.1 The purchase of goods is carried out by creating and sending an order by the Buyer in the Seller’s e-shop, provided that the Buyer’s order must be approved by the Seller in accordance with the GTC; otherwise no contractual relationship arises. If the order is approved by the Seller in accordance with the GTC, the Seller will deliver the ordered goods within the delivery period under Article 4.1. By sending the order, the Buyer confirms that they have been informed that submitting the order entails the obligation to pay the price of the ordered goods. Free samples are limited to 12 pcs per Buyer per calendar year.

2.2 To shop actively in the e-shop, the Buyer must register at www.gastrofactory.eu in the portal’s registration section before selecting goods. The person completing the registration form must fill in all required fields. By submitting the form, the Buyer also declares that they have been informed about the processing of their personal data under Article 7 et seq. of these GTC. Any changes to this data must be updated immediately by e-mail to info@gastrofactory.eu at least 24 hours before placing an order, as their accuracy affects delivery. Mandatory fields are marked “*”. The Buyer must provide correct, complete and truthful information. Failure to do so is at the Buyer’s risk. Registration is completed once the Buyer receives a username and password by separate e-mail. The Buyer must store these credentials securely and protect them from misuse.

2.3 The Buyer browses and selects goods according to product categories in the menu or by clicking on displayed items. For each product, the Buyer chooses the specifications per the published ordering information and clicks “Add to cart” to include the item in their order.

2.4 The order creation process consists of five steps: a) select goods and click “Add to cart”, b) view cart contents by clicking the cart icon and click “Proceed to checkout”, c) provide delivery address and click “Continue to delivery & payment”, d) select delivery and payment method and click “Proceed to order summary”, e) review order details, check “I have read the GTC” and click “Place order and pay”.

2.5 At each step, the Buyer follows navigation instructions and must enter complete, truthful and correct information necessary for proper delivery. The Buyer must verify all selected data before final submission.

2.6 Any terms of the Buyer stated in the order, other documents, messages or e-mails that conflict with these GTC are expressly excluded.

2.7 An order is considered sent when received by the Seller and containing all required information – product name, quantity, price, delivery and billing address, and the Buyer’s e-mail and telephone contact.

2.8 Before sending the order, the Buyer must click and confirm that they have read the Seller’s valid GTC. The order process cannot be completed without this step. Each order is assigned a reference number, which the Buyer must quote in all communications and payments.

2.9 The Buyer submits the order via the e-shop. This order constitutes an offer to conclude a purchase agreement under these GTC. The Seller has 15 days from receipt to accept the order. By submitting the order, the Buyer undertakes to be bound by it during this period, to purchase and accept the selected goods at the purchase price, subject to the Seller’s acceptance. The Seller will promptly confirm receipt and registration of the order electronically.

2.10 Without undue delay after processing, the Seller sends an order confirmation (acceptance) to the Buyer’s e-mail, including the order number, product details, prices, delivery costs, payment method and delivery address. The purchase agreement is concluded upon receipt of this confirmation. The order is also archived in the Buyer’s account, accessible after login.

Under the parties’ agreement and these GTC, the Seller must fulfill the accepted order within the period under Article 4.1.

2.11 The Buyer may revoke the order by e-mail if the revocation reaches the Seller before order acceptance. If acceptance is not communicated within the acceptance period, the order is automatically cancelled. The order may also be cancelled for other reasons under these GTC. After acceptance, the order cannot be unilaterally cancelled without the Seller’s consent. Consumer withdrawal rights do not apply.

2.12 If the Seller cannot accept the order in full (e.g. one of four items is unavailable) or proposes changes to the order or delivery conditions, the Buyer will be informed by e-mail or other means and asked to agree or object within two days. During this time, available items remain reserved. If no agreement is received, the order is cancelled.

2.13 The purchase agreement is concluded upon acceptance of the order by the Seller or acceptance of a Seller-proposed change by the Buyer. The Seller is obligated to deliver the goods and perform duties under the GTC; the Buyer must accept the goods, pay the agreed price and fulfill contractual obligations. Delivery will occur within the period under Article 4.1.

2.14 In special cases and before acceptance, the Seller may request additional documentation, data or verification of the Buyer’s personal data, e-mail or phone number, and may require additional authorization of the order or identity by appropriate means (e.g. in writing, e-mail, SMS or phone). If the Buyer fails to provide such authorization within the required timeframe, the order (before acceptance) or contract (after acceptance) is void.

2.15 If the Seller discovers before or after contract conclusion a printing, system, human, supplier or other error regarding the goods, price, availability, quantity or delivery options, or if stock is depleted, unavailable or unservable within the agreed period or price, or due to force majeure, the Seller will inform the Buyer. In such extraordinary cases, both Buyer and Seller may cancel the order before contract conclusion. If it occurs after conclusion, the Seller may withdraw until delivery. The Buyer may also withdraw. Any paid purchase price will be refunded under legal provisions and these GTC. The Seller may also withdraw or withhold delivery if incorrect or fraudulent information was provided.

2.16 Neither Buyer nor Seller may assign claims from their relationship to a third party.

2.17 Before sending the order, the Buyer may use the technical measures described in Articles 2 and 3 to detect or correct technical errors for the purpose of contract conclusion.

2.18 After order creation, no changes are made to its content. Orders cannot be edited or modified after submission.

3. Purchase Price and Payment Terms

3.1 The Buyer is obliged to pay the Seller the purchase price and transport costs according to the order accepted by the Seller (concluded contract). When placing the order, these items are also shown in summary (sum of the goods price and transport). The price of the goods on the portal is shown without VAT, unless stated as VAT-inclusive. VAT is applied on delivery of goods and services in accordance with legal regulations. In the event of significant exchange rate fluctuations, we reserve the right to adjust prices, which will be communicated to the Buyer before order confirmation.

3.2 The purchase price does not include bank fees for executing the payment, transport costs, cash-on-delivery charges, delivery costs under section 4 of these GTC, or costs for using electronic communication means. These fees and costs must be borne by the Buyer unless otherwise stated. When paying from abroad, the Buyer as originator of the payment must bear his bank’s charges and any other fees, in particular those of correspondent banks and the beneficiary’s bank.

3.3 The price may be changed due to an obvious printing or other error regarding the goods’ price discovered in the Seller’s system or published on the portal. Both the Buyer and the Seller are entitled to cancel the order or withdraw from the purchase contract (up to the point of goods receipt) if a price change for any item is notified to the Buyer due to such an obvious error.

3.4 The Buyer is entitled to use the bonus system under the conditions set out in these GTC.

Buyers are automatically enrolled in the bonus system, except in cases specified in these GTC.

Credit will be calculated from the bonus turnover in the observed period, which is one calendar year (1 Jan – 31 Dec). Turnover from discounted or promotional goods is not included in the bonus turnover.

Bonus credit rates:

• 3 % credit for bonus turnover over € 3 000
• 2 % credit for bonus turnover over € 2 000
• 1 % credit for bonus turnover over € 1 000

Bonus may be applied once within 12 months to any purchase. Bonus is non-transferable.

Bonus provisions do not apply to Buyers whose purchased goods are intended for resale or are not used directly in their own business operations.

3.5 Payment methods for the purchase price and transport costs (the Buyer selects the payment method during ordering; it is shown in the order with itemized costs):

- Cash or non-cash card payment upon collection at the company’s premises – purchase price and transport costs are shown in the shopping cart during ordering,

- Non-cash bank transfer to the Seller’s account at the time of order placement – purchase price and transport costs are shown in the shopping cart. If a proforma invoice is issued, the order will be dispatched as soon as the amount is credited to the Seller’s account. If a tax invoice is issued, the order will be dispatched promptly and the invoice due date applies.

- Non-cash payment by card

- Non-cash bank transfer based on an invoice sent by e-mail after shipment (available only to verified customers). The invoice is due 20 days from issuance. If this period is exceeded, this payment method will no longer be available.

- PayPal – payment via PayPal. The Buyer will be redirected to the payment gateway.

- When paying, the Buyer must use the order number as the payment reference. An incorrect reference will result in misallocation of the payment, and the Buyer bears all associated risks and is considered in default.

3.6 Payment deadline: For non-cash payment or cash deposit by bank transfer, the Buyer must pay the purchase price no later than 5 days from contract conclusion and before collection of the goods under Article 3; otherwise the order will be cancelled. The Buyer may pay upon placing the order as an advance payment for the purchase price and transport costs, but payment is recommended only after order acceptance by the Seller (contract conclusion). The Buyer must pay the purchase price and transport costs no later than upon delivery of the goods.

3.7 Bank fees for executing the payment of the purchase price and transport costs are governed by the agreement between the Buyer and their bank. The Buyer is informed that transport cost information is clearly provided during ordering and depends on the choice of carrier/delivery service/method. Costs for using electronic communication means are governed by the Buyer’s agreement with their internet service provider or telecom provider.

3.8 The Seller issues and delivers an invoice to the Buyer in accordance with Slovak law. By placing the order, the Buyer agrees that the invoice may be sent with the goods or made available electronically. The invoice may accompany the goods.

3.9 In case of withdrawal from the concluded contract, procedures follow legal regulations and these GTC. The Buyer has no unilateral right of withdrawal under consumer protection provisions. In case of contract cancellation, only the Commercial Code applies. If the purchase price was paid before contract conclusion and the contract is not concluded within 15 days from order receipt, the purchase price will be refunded no later than 30 days from order receipt or 15 days from order rejection or revocation, whichever is earlier. Refunds are made to the account from which payment was received or by other means by agreement. Before refunding, the Seller may require proof of account ownership and/or entitlement to receive funds. If the goods were delivered before refund, the purchase price is refunded after return of the goods to the Seller.

4. Delivery of Goods, Delivery Conditions and Delivery Costs

4.1 The Buyer chooses the method of delivery in the e-shop during the ordering process from the options offered by the Seller.

4.2 In certain cases, the Seller is entitled to change the method of transport to another method before accepting the order. In such an event, the Buyer will be informed in writing, offered a modification of the order and contract terms under Art. 2 of these GTC, and notified of any change in delivery costs. Any change in delivery costs due to the modified transport method shall not be to the Buyer’s disadvantage.

4.3 In the case of delivery under the “EXW – Ex Works” Incoterms clause, the Seller arranges shipment at the Buyer’s expense. The Buyer is responsible for collecting the goods and transporting them at their own risk.

4.4 In all other cases, unless otherwise agreed, the Seller shall deliver the goods to the Buyer within 15 working days from the date the contract is concluded under these GTC. The Seller delivers to the address provided in the order (subject to the exceptions in Section 1.5) and exclusively to the person named as Buyer. Delivery or handover to a third party is only permitted with the Seller’s prior written consent and presentation of the required documents. Therefore, the Buyer must provide correct identification and delivery details when ordering. Delivery outside the EU or to an unauthorized person is not possible. The carrier is entitled to verify the recipient’s identity and authorization to receive the goods. If circumstances require, the parties may agree to extend the delivery period or provide substitute performance of equal quality and price. A third party (postal or courier service) is responsible for transport.

4.5 The Buyer is obliged to properly accept the goods from the carrier in accordance with the accepted order. The Buyer only acquires ownership of the goods upon payment of the purchase price and delivery costs and acceptance of the goods.

4.6 The Seller, carrier or delivery service may notify the Buyer of delivery by e-mail, SMS or other suitable means (e.g. by phone). The Buyer acknowledges that the Seller will provide their details to the carrier. The Buyer must be available at the agreed address at the scheduled delivery time.

4.7 Upon receipt, the Buyer must present valid identity documents (ID card or passport) to the carrier without request. These documents must clearly show the Buyer’s identity and, in the case of alcoholic beverages, age and authorization to accept the goods. Otherwise, delivery may be refused.

4.8 If the Buyer unjustifiably refuses or repeatedly fails to accept the goods, the Seller may claim all costs incurred.

4.9 The Seller is entitled to unilaterally set an internal minimum order value above which the Buyer does not pay delivery costs. Whether delivery costs apply is displayed in the order on www.gastrofactory.eu.

4.10 Upon receipt, the Buyer must inspect the shipment for damaged packaging and completeness (number of packages). Any obvious defects must be reported immediately, no later than 5 days after receipt, to the carrier and the Seller by e-mail or other suitable means. Later claims are presumed unfounded unless proven otherwise.

4.11 The Buyer must report damage to the goods by e-mail to info@gastrofactory.eu. Claims for obvious transport damage after this deadline will not be accepted. The Buyer expressly accepts this responsibility.

4.12 The Seller will promptly inform the Buyer of any inability to deliver the goods, including force majeure or reasons beyond the Seller’s or carrier’s control. In such cases, the Seller will offer or provide substitute performance and act in accordance with these GTC and legal regulations.

4.13 Personal collection at Sola’s premises is possible. Ordered goods must be collected within 5 working days. Delivery at trade fairs or sales events attended by Sola is not possible. Any obvious defects must be reported by the Buyer immediately.

5. Data Protection

Sola Switzerland EU s.r.o., with registered office at Novozámocká 1065, 951 12 Ivanka pri Nitre, Company ID 46 232 184, Tax ID 2023288905, VAT ID SK2023288905, entered in the Commercial Register of the District Court Nitra, Section Sro, Insert 29318/N (hereinafter “Website Operator”, “Sola” or “Operator”) acknowledges its great responsibility for processing your personal data, and the following privacy statement is intended to give you an overview of how your data are handled and what protection the Operator provides.

5.1 Subject of Personal Data Protection

You may optionally create a customer account for your purchases. This account contains personal information such as your name, address or e-mail address. The data are stored in our database for later processing upon login. This statement applies to data that the Buyer has entered on www.gastrofactory.eu or provided in communications and describes how personal data are handled.

5.2 Personal Data and Their Use

Data are stored in our database for later processing. In addition, we automatically log information from your browser during visits (e.g. Chrome, Firefox, Safari), including your IP address and a cookie on your device. This cookie ensures your order can be processed correctly and your interests saved so we can offer you products you are most likely to want, without having to express your preferences repeatedly.

5.3 Data Security

To ensure data security, your customer account is protected by a password so that unauthorized persons cannot access it. We use the HTTPS protocol to create a secure connection protected against external access.

5.4 Cookies

This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses “cookies”, which are text files stored on your computer that enable analysis of website usage. Such cookies have a lifespan of 26 months. Information about your use of this site (including your IP address) generated by the cookie is transferred to and stored on Google’s servers in the USA. Google uses this information to evaluate website usage, compile reports on website activity for site operators, and provide other services related to website and internet usage. Google may transfer this information to third parties if required by law or if third parties process the data on Google’s behalf. Google will never associate your IP address with other data held by Google. You can prevent the installation of cookies by adjusting your browser settings; however, this may prevent full utilization of all site features. You can also prevent Google from collecting and using data by downloading and installing the browser plugin available at http://tools.google.com/dlpage/gaoptout?... Without your explicit consent, none of these tools will be used to collect personal data, share personal data with third parties or marketing platforms, or link the data to your personal data.

Cookies are used for the following purposes:

a) proper functioning of the site and simplification of ordering (e.g. saving placed orders, customer identification);

b) advertising and marketing activities;

c) creation of site visit statistics and collection of usage information to improve structure and content.

All cookies used by our site can be session or persistent. Session cookies are deleted when you close your browser, whereas persistent cookies remain stored after you leave the site to facilitate and speed up later access and use of our services. Continuing to use our site without changing your browser’s cookie settings constitutes consent to their storage on your device.

You can block the use of cookies and delete persistent cookies at any time via your browser settings, typically found in the Help menu. Blocking or restricting cookies may prevent certain site features from functioning properly.

5.5 Information Obligation to Data Subjects

SOLA Switzerland EU s.r.o. (identification and contact details in Art. 1.1 GTC) processes personal data of site visitors, customers and newsletter subscribers (“data subjects”) in accordance with the EU General Data Protection Regulation (2016/679) (“GDPR”) and other applicable data protection laws as the “Controller.” Personal data may also be processed on behalf of the Controller by “Processors” (legal or natural persons — e.g. IT service providers, data processing or marketing service providers) under equally strict conditions. Recipients of personal data may include, besides the Controller and such Processors, courier and postal service companies.

Purposes of Personal Data Processing:

- identifying the Buyer as a contractual partner for fulfilling the contract concluded via the shopping portal; enabling creation of a customer account; correct delivery of documents and goods; managing pre-contractual relations; identifying the Buyer for negotiation of contract changes or termination; responding to requests, comments or information arising from the contract; recordkeeping of contracts, invoices and related documents; processing accounting records for tax purposes; IT support for database management; gathering and processing statistical information about customers — all based on contract performance, in which you as a customer are a data subject,

- sending newsletters about our products, services and promotions to site visitors on the legal basis of your consent or our legitimate interest toward our customers (“direct marketing”),

- fulfilling obligations imposed by law and generally binding legal regulations of the Slovak Republic, especially VAT law, on the legal basis of statutory obligation,

- obtaining feedback on service quality provided by Sola (Heureka portal) on the legal basis of the Controller’s legitimate interest.

To process your order and properly fulfill the contract, we need your name, surname, address, e-mail, telephone number and, where applicable, date or year of birth. For legal entities, we need the company name, registered address including postal code, Company ID, Tax ID, phone number and e-mail. Without this information, purchase, delivery and invoicing are not possible. For newsletter subscription, we process only your e-mail address and, optionally, date of birth. Your e-mail address also serves as a means of communication regarding your orders. We process your personal data only for as long as necessary: for contract purposes and legal archiving; for legitimate interest–based processing until objection; and for consent-based processing until withdrawal. The Operator of the Heureka portal stores provided e-mail addresses for as long as our company participates in the “Verified by Customers” program or until the customer objects to marketing messages, which may be done in each survey or before completing an order.

Sola uses Mailchimp, Google Analytics and Google AdWords, which are located in a third country (USA). The operators of these services adhere to the EU–US Privacy Shield, providing appropriate safeguards and data security and guaranteeing processing in compliance with GDPR principles.

As a data subject, you have the right to withdraw your consent at any time with effect for the future, upon which your personal data will be deleted. You have the right to receive information about the processing of your stored data free of charge. Subject to applicable legal requirements, you also have (i) the right of access to your personal data, (ii) the right to correct inaccurate personal data, (iii) the right to restrict processing, (iv) the right to object to processing, (v) the right to erasure of personal data — especially if no longer needed for their collection purposes, if you withdraw consent and no other legal basis for processing exists, or if data were processed unlawfully.

You also have the right to data portability, i.e. to receive your personal data provided by you in electronic form based on your consent, in a structured, commonly used and machine-readable format and to request their transfer to another Controller if technically feasible. As a data subject, you may lodge a complaint with the supervisory authority, the Office for Personal Data Protection of the Slovak Republic, Hraničná 12, 820 07 Bratislava, if you suspect your data are processed contrary to law.

For any of the above rights, you may contact us at info@gastrofactory.eu or by mail to SOLA Switzerland EU s.r.o., Novozámocká 1065, 951 12 Ivanka pri Nitre, Slovakia.

5.6 Changes to This Privacy Statement

The Operator reserves the right to amend this privacy statement. Any changes will be published with an updated version date.

If you have any questions regarding this privacy statement, you may contact us at info@gastrofactory.eu with “privacy statement” in the subject line.

6. Final Provisions

6.1 The Seller is entitled to store and archive all mutual documentation and the contract, together with the applicable General Terms and Conditions, in electronic form for a period of 5 years. The archived contract is not accessible to the Buyer. The contract is offered in Slovak. The Buyer is entitled to reproduce the essential provisions of the contract in electronic form in accordance with legal regulations. The contract is concluded for the duration necessary to settle the parties' obligations under the contract, or until its termination in accordance with the contract, these GTC and legal provisions. The minimum duration of the Buyer’s obligations under the contract is determined by the laws of the Slovak Republic, these GTC, and the contract.

6.2 For the delivery of electronic messages addressed to the Buyer, if the Seller does not receive a delivery failure notice (email or SMS) to the provided email address or telephone number of the Buyer, the message (email or SMS) is deemed delivered on the next day after sending, unless mandatory legal regulations provide otherwise. For electronic messages addressed to the Seller (email), the communication is deemed undelivered until the Seller confirms receipt to the Buyer by return email. A shipment is deemed delivered even if the recipient refuses to accept it or fails to collect it through their own fault or omission; in such case it is deemed delivered upon expiry of the postal holding period specified by the sender and return of the shipment to the sender, which must be evidenced by an intact proof of return. Notices delivered via courier service (DHL Parcel Slovensko s.r.o.) are deemed delivered the moment the contractual party takes receipt. If courier delivery fails, it is deemed delivered on the third day after the first delivery attempt, evidenced by a statement from the courier service. It is solely at the Seller’s discretion in which form and in which cases they will communicate with the Buyer (SMS, email, or other suitable means).

6.3 If it is determined that any provision of these GTC and/or the contract is invalid or ineffective, such invalidity or ineffectiveness does not affect the validity or effectiveness of the remaining provisions of the contract/GTC. In such case, the parties undertake to promptly replace the invalid or ineffective provision with a new one that preserves the purpose intended by the original provision at the time of its adoption or contract conclusion.

6.4 The Seller’s activities are subject to supervision by the Slovak Trade Inspection Authority for the Nitra Region, located at Staničná 9, 950 50 Nitra 1.

6.5 The applicable substantive and procedural law is the law of the Slovak Republic. These GTC do not apply to consumers, and the provisions of Act No. 102/2014 Coll. on Consumer Protection in Distance Contracts do not apply. All disputes arising from these GTC, the contract, or their performance, including disputes over delivery of goods, shall be heard and decided exclusively by the courts of the Slovak Republic under Slovak law.

6.6 These GTC are valid and binding from the date of their publication on the Seller’s website and may also be viewed at the Seller’s registered office. The Seller reserves the right, at its discretion, to cancel, amend, adjust or replace them with new GTC, provided that contracts concluded remain governed by the GTC in force at the time of contract conclusion.

6.7 These GTC are published in this wording and effective from 01. 01. 2025 and apply to orders placed through the shopping portal after this date.